Warranty Policy
At Dityana, we stand behind the quality and performance of our devices. That's why we offer a comprehensive manufacturer's warranty to protect your investment. If your Dityana device experiences any issues after the initial return window, you can rest assured knowing it's covered under our warranty.
Under normal use, our Dityana devices are backed by a 2-year warranty from the date of delivery on your original order. This means that if any defects or malfunctions occur during this period, we will take care of the necessary repairs or replacements.
Additionally, we provide a 1-year warranty specifically for the controller, ensuring its reliable functionality and performance. We want to ensure that your entire Dityana experience is smooth and worry-free.
Please note that this warranty does not cover damages resulting from the following:
- Accidents, misuse, abuse, or unauthorized alterations
- Servicing conducted by unauthorized individuals or entities
- Connection to incorrect power sources
- Use of unauthorized accessories
It's important to adhere to the recommended usage guidelines and to avoid any actions that may void the warranty. Our warranty is designed to protect against manufacturing defects and ensure the highest level of performance and satisfaction for our customers.
With our warranty in place, you can have peace of mind knowing that your Dityana device is protected and that we are dedicated to delivering exceptional quality and customer satisfaction.
Help & FAQs
Use this text to share information about your product or shipping policies.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Any question?
You can contact us through our contact page! We will be happy to assist you.
