Please take a look at the sections below to find the answers you’re looking for. If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us. We’re always here to help!

Last updated: April 2023


What is Dityana Cameleer Face?

the Cameleer Face: Powered by Dityana Medical's world-renowned light therapy technology, our FDA-cleared, flexible, portable, and affordable home use device is here to transform your skincare routine. Harnessing the power of red and near infrared LEDs, the Cameleer Face combats fine lines, wrinkles, and enhances your skin's tone, firmness, and overall health. Experience the next level of skincare innovation with the Cameleer line. Elevate your self-care game and unlock a radiant, youthful complexion.

What Is LED Light Therapy?

LED phototherapy, also known as light-emitting diode therapy, is a non-invasive skincare treatment that utilizes specific wavelengths of light to address a wide range of skin concerns. This innovative therapy has gained popularity in recent years due to its effectiveness, safety, and versatility.

What is The Benefits of Red Light Therapy?

1- Stimulates collagen production: Red light therapy penetrates deep into the skin, promoting the production of collagen and elastin. This helps to improve skin elasticity, reduce the appearance of fine lines and wrinkles, and firm the skin.

2- Enhances skin rejuvenation: Red light stimulates cellular activity, promoting the regeneration and repair of skin cells. This leads to a more youthful and radiant complexion.
3- Reduces inflammation: Red light therapy has anti-inflammatory properties, which can help to calm irritated skin, reduce redness, and improve conditions such as rosacea and eczema.
4- Promotes wound healing: Red light therapy accelerates the healing process by increasing blood circulation and enhancing cellular repair mechanisms.

What is The Benefits of Amber Light Therapy?

1- Calms and soothes the skin: Yellow light therapy has a calming effect on the skin, reducing redness, irritation, and inflammation. It is beneficial for individuals with sensitive or reactive skin.

2- Improves skin tone and texture: Yellow light therapy helps to even out skin tone, diminish the appearance of pigmentation, and promote a more radiant complexion.

How frequent should I use This Product?

  Three to five, 10-minute treatments per week for 4-6 weeks followed by maintenance as desired

How does it work?

LED Light Therapy utilizes specific wavelengths of light to rejuvenate and improve the skin. This innovative therapy works on a cellular level to stimulate various biochemical processes, leading to a range of beneficial effects. Learn More

What is The Best LED Light Therapy For Me?

This all depends on your specific skin concerns. see the benefits below to know what is suitable for you.

What is The Benefits of Blue Light Therapy?

1- Targets acne-causing bacteria: Blue light therapy specifically targets the bacteria responsible for acne breakouts, known as Propionibacterium acnes. It helps to kill these bacteria, reducing inflammation and preventing future breakouts.

2- Regulates sebum production: Excessive sebum production is a common contributor to acne. Blue light therapy can help regulate sebum production, leading to a reduction in oily skin and clogged pores.

3- Anti-inflammatory effects: Blue light therapy has anti-inflammatory properties, which can help calm and soothe inflamed skin associated with acne.

What is The Benefits of NIR Light Therapy?

1- Stimulates collagen and elastin production: Near-infrared light therapy penetrates deeply into the skin, targeting the dermis and stimulating collagen and elastin synthesis. This results in improved skin firmness, reduction in wrinkles, and a more youthful appearance.

2- Enhances wound healing: Near-infrared light therapy promotes cellular repair and regeneration, accelerating the healing process for wounds, scars, and post-surgical incisions.

3- Increases circulation: Near-infrared light therapy improves blood circulation, which enhances the delivery of oxygen and nutrients to the skin cells. It also aids in the removal of waste products, promoting overall skin health.

Shipping and Delivery

When can I expect to receive my Dityana package?

We are working closely with our external partners and carriers to ensure your order can reach you as quickly as possible. See More About Shipping Here

When will my order ship?

Here’s how it works: you order, we process, then we ship.Ordering takes a few seconds. Processing takes 1 to 3 business days (and orders placed after 9am ET are processed the next business day). Then one of our carriers takes it from there. You’ll get a shipment notification email with a tracking number as soon as your package ships and it’s on the way!

Why is my order being returned to the sender?

There are a few reasons an order can be returned to sender, but most often it is due to an undeliverable address (such as PO Boxes). Other instances include the package being unclaimed, or refused/returned by the customer. When this happens, please contact us at and we will be happy to arrange a reshipment for you!

How can I update my order or cancel my order?

If your order has not been shipped then please email us at as soon as possible if you would like to cancel or change your order. Our fulfillment center processes orders quickly, but we’ll do our best to process your request.

Can I use multiple promo codes at checkout?

You can use one promo code per order. If you’ve encountered two valid Dityana promo codes then please choose the one you want to use more.

Where does Dityana ship?

Dityana currently ships worldwide! Packages are shipped via FedEx, USPS or DHL courier with standard shipping services.

I'm having problems with the tracking.

Sorry about that! Please note the carrier could take 1-2 business days to register your shipment status online. If your tracking number isn’t updating or working at all after this time period, please reach out to us via We can give you the inside info.

My order was lost, damaged, or missing something!

If your order has not arrived within (20 business days) from the day you received your tracking number or if your package arrived damaged or missing an item, please reach out and let us know. Send us an email at and we will do everything we can to help you asap!

My coupon didn't work!

If your promo code won’t apply or you get an error message, check whether the following applies to you:

1- You haven't entered the code exactly as it was advertised - Try copying and pasting it and don't leave any extra characters or spaces.

2- The code is expired - All codes' life eventually comes to an end, make sure you use it before that happens.

3- The code isn't being used on an already discounted bundle.

4- The code is only valid for a particular product - Double check that you're purchasing the right product for the code you want to use.

5- You didn't obtain your coupon from a valid source - These are: our website banner, social media post, or email promotions - be sure to subscribe (add link to “newsletter”) to our newsletter!

If you are still experiencing problems after checking all the points above, please contact us at Include the details of the coupon code you're trying to use and the items you have in your cart - we’ll be happy to help!


What is your Warranty Policy?

Under normal use, our Dityana devices are backed by a 2-year warranty from the date of delivery on your original order. This means that if any defects or malfunctions occur during this period, we will take care of the necessary repairs or replacements.

Additionally, we provide a 1-year warranty specifically for the controller, ensuring its reliable functionality and performance. We want to ensure that your entire Dityana experience is smooth and worry-free.

How long does this limited warranty last?

a 2-year warranty for mask and a 1-year warranty for the controller

What is not covered by this limited warranty?

Please note that this warranty does not cover damages resulting from the following:

1- Accidents, misuse, abuse, or unauthorized alterations

2- Servicing conducted by unauthorized individuals or entities

3- Connection to incorrect power sources

4- Use of unauthorized accessories

What will Dityana do if your device is defective?

If you encounter a defect in your Cameleer Face Mask covered by the warranty before the expiration of the 2-year warranty period, please reach out to Dityana customer support for assistance. Once we confirm a defect that is covered by this limited warranty, Dityana will determine whether to provide a replacement device, either new or refurbished. In the event that we find your device is not defective, we will inform you and return the device to you. It is important to note that all warranty services must be authorized and performed by Dityana.

Returns & Exchanges

Please read our Returns Policy.

If you have any questions please reach out to us by sending an email at, and someone from our team will be in contact with you.

How do I place a return or exchange?

Please reach out to with your order number and the products you'd like to exchange or return, and we'll take care of the rest.

What should I do if I receive the wrong product?

If you received a product different from the one that you ordered, please contact us at and we’ll be sure to make this right!

How long does it take to credit my account for refunds?

  Credit card refunds usually take 5-10 business days to appear on your statement.

Billing & Payments

What forms of payment do you accept?

We accept Visa, Mastercard, American Express credit cards or debit cards and PayPal.

Can I remove a saved payment method?

Of course! You can make this change on your account page. If you need help, email us at

Is your card expired?

Your card issuer may have declined your payment. They don’t tell us the reason for this, so it’s best to check with your bank or card issuer before trying your card again. If none of these apply, please contact us at We’re happy to help!

When will my credit card be charged?

Your credit card will be charged as soon as your order is accepted and processed.

When will my credit card be charged?

Here are a few things to check if your payment didn’t go through: Check that your card’s billing details (such as the security code and billing address) match what you’ve entered into our system.

When will my credit card be charged?

Please look out for “DITYANA” charge on your credit card statement or PayPal account after you have placed your order. If you’re not sure what charge description you should be looking for then please send us an email at